Data protection

Data protection

We appreciate your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

Collection, processing and use of personal data

You can visit our site without giving any personal information. We store - even if the visit takes place via newsletter links - only access data without personal reference such as

  • the name of your internet service provider
  • the page from which you visit us
  • the name of the requested file

These data are evaluated solely for the purpose of improving our offer and do not allow any conclusion to your person.
We collect, store and process your data for the order processing of your purchase and any subsequent warranty and advertising purposes. Personal data is collected if you voluntarily provide us with this as part of your order or when opening a customer account or when registering for the newsletter.
A transfer of your personal data is carried out by us only in the context of the execution of the contract used service providers (transporter, logistics, banks).

right
According to the Federal Data Protection Act you have a right to free information about your stored data as well as a right to correct, block or delete this data.

E-mail advertising (with newsletter registration)
If you have subscribed to the newsletter for our product areas separately, your e-mail address will be used for your own advertising purposes for these product areas until you unsubscribe from the newsletter. The deregistration is possible at any time.

Use of cookies
On our website we use so-called cookies. Cookies (biscuits, cookies) are small files that are stored on your data carrier and that store certain settings and data for exchange with our system via your browser. This storage helps us to customize the website for you and makes it easier for you to use it, for example by saving certain input from you so that you do not have to constantly repeat it. Your browser allows you to restrict the use of cookies, which may mean that our offer no longer works for you. Cookies can be deleted there too.

Session cookies
The session cookies (also called session cookies) are deleted after closing your browser.

data security
Your payment data will be encrypted in the order process via the Internet. We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification and distribution of your data by unauthorized persons. You should always keep your access information confidential and close the browser window when you stop communicating with us, especially if you share your computer with others.

Contact for privacy
For questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data and revocation of granted consent, please contact:

Andreas Kommer
Bahnhofstrasse 43
52477 Alsdorf
info@bestbike.de

Revocation of consent

We have recorded and saved the consent that you may have given on our website (for example, for an e-mail newsletter reference). You can query the content of each consent at any time. Please contact us by e-mail to our above mentioned contact person for the data protection. We would like to point out that you can revoke your consent at any time with effect for the future.

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